Q&A
Questions, answered plainly.
Compatibility, data timing, privacy, pricing, and setup. If something is not here, contact us and we will answer it.
Will CpapDash work with my machine?
If you have a ResMed AirSense or AirCurve, or a Lowenstein Prisma, you get the full CpapDash dashboard with every chart. For almost any other PAP that records to a standard SD card, the Mule & Miner still pulls your data and delivers it to SleepHQ or OSCAR, you just do not get the CpapDash dashboard for those machines yet. If your machine has no SD card slot at all, it cannot help, and the compatibility wizard on the home page will tell you so honestly in about 20 seconds.
How and when do I actually get my data?
On a ResMed, your data streams in live through the night, so it is waiting for you the moment you wake up. On a Lowenstein Prisma, last night is ready the next morning. On any other machine, the bridge pulls the full SD card and auto-uploads it to SleepHQ or drops it into OSCAR, so it is there for you in the tool you already use.
Do I need a subscription?
No. Your profile, every therapy chart, PDF exports, and getting your data out to SleepHQ, OSCAR, or a fully local setup are all free, forever. CpapDash Pro is optional and adds the human layer: a plain-English score each morning, ML trends and insights, family or caregiver access, and event notifications. Pro starts with a full month free, no credit card, then it is $7.99 a month or $79.99 a year, and you can cancel anytime.
Is my data private? Can I keep it fully local?
Yes. You can run the whole thing on your own network with no CpapDash account at all: the bridge reads your card and hands the data to your own computer, and nothing ever leaves your house. If you do choose the cloud, your data stays yours, you can export it or delete it whenever you want, and we do not sell it or share it.
What comes in the Complete Kit?
The Complete Kit is everything you need to start the same night: the Mule & Miner device, an ez Share WiFi card that gives your machine's SD slot a wireless connection, an 8 GB SD card, and a USB-C cable. It is a one-time purchase, not a subscription.
I already have an ez Share card. Do I need the whole kit?
No. If you already have an ez Share WiFi SD card in your machine, you only need the Mule & Miner bridge on its own. The compatibility wizard picks the right option for you automatically at the end.
Do I need the app, or can I use SleepHQ or OSCAR?
You do not need the app. The Mule & Miner can forward every night to SleepHQ automatically, feed OSCAR on your computer, or run fully local. The CpapDash app is simply the easiest way to see last night at a glance on your phone, and it is free.
How do I set it up?
Put the ez Share card into your machine's SD slot, plug the Mule & Miner into any nearby USB power, and join it to your home WiFi from your phone. It takes about five minutes, with no laptop and no cables to a computer. After that it runs on its own every night and you never touch it again.
Is CpapDash a medical device?
No. CpapDash is a consumer tool for education and self-tracking. It reads the data your machine already records and helps you make sense of it, but it does not diagnose or treat anything and it is not medical advice. Always talk to your doctor or sleep clinician before changing anything about your therapy.